Member Agency Referral Partners

Referral Guidelines

PLEASE NOTE: Off the Floor Pittsburgh does not accept direct requests for assistance from individuals in need, whether by phone, email, social media, or any other means of communication. Further, only referrals submitted by one of the agencies listed below are valid. All inquiries outside of the official referral process will be redirected as appropriate. If you are a person in need of furniture, please call the United Way of Allegheny County Help-Line for assistance. Dial 2-1-1 on your phone to be connected with a United Way operator. The hotline operates 24 hours a day.

Because Off The Floor Pittsburgh (OTF) is a small organization, we lack the resources to conduct client intake and need verification for households seeking furniture assistance. Therefore, since July, 2009, OTF has been serving households who already receive social assistance from other agencies. We rely on partner agencies throughout Allegheny County to refer families to us from among their existing clients, clients who have already qualified for assistance. Through these partnerships, OTF is able to join with fellow nonprofits to provide more comprehensive social services to Allegheny County. Our system also spares the households we serve from having to comply with yet another intake procedure. Time is a precious resource, and many in need have little to spare. Our service is confined to those people who have secured a referral from one of our official partner agencies. A list of our partners can be found below.

OTF does not upgrade existing furniture, preferring instead to focus our resources on those households who completely lack basic furniture. OTF does not revisit clients whom we have already assisted, and we do not accept multiple referrals for a single client.

Social service agencies may apply for partnership status by submitting the proper application form with the annual membership fee. For more details, information of fees, and access to the application, contact our Executive Director Robert Myers at

2020 Approved Referral / Member Agencies

Off the Floor Pittsburgh offers assistance through a network of pre-approved referral agencies. As of February 2020, only the following agencies are eligible to make client referrals to Off the Floor Pittsburgh:

Allies for Health and Well Being


Bethlehem Haven

Catholic Charities

Community 341

Community Human Services Corp.

Every Child, Inc.

Family Care Connection Center


Family Promise SWPA

Family Resources

Goodwill — Goodwill Cares

Goodwill — Supportive Housing

Holy Family Institute – McKees Rocks Office

Human Services Center Corporation

Jewish Family & Children’s Services

LIFE Pittsburgh

Macedonia Family and Community Enrichment Center (FACE)

Mon-Yough Community Services

Neighborhood Legal Services

Operation Safety Net, Pittsburgh Mercy

Pittsburgh Community Service, Inc.

Positive Health Clinic, Allegheny Health Network


Pressley Ridge Family Based Program

Sojourner House

St. Vincent DePaul, Good Shepherd

Touching Families, Inc.

Turtle Creek Valley Community Services

United Methodist Church Union

Veteran’s Leadership Program

YWCA — Women’s Resource Center

Zellous Hope Project